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AI Chatbot & Instant Support Kit for Business
Give every customer an instant answer — 24/7 AI-powered support across live chat, email, and Telegram. One Claude Code agent that triages every message and drafts the reply in your tone, fully self-serve, no developer, no Meta approval, no waiting.
Why it matters
Most businesses lose customers simply because no one answers fast enough. This AI chatbot and instant support kit closes that gap without adding headcount — every channel it covers is truly live, nothing waits on a manual export or a third-party review.
Faster first response
Every inbound message gets triaged and drafted within minutes of arriving, not whenever someone happens to check that inbox.
No extra hire needed
Covers the repetitive 70% of a support role — triage, drafting, flagging — for a one-time cost instead of a monthly salary.
Truly self-serve
No Meta business verification, no app review, no waiting weeks for third-party approval. Every channel here is live the same day you install it.
Sounds like you
Reply drafts are generated in your business’s tone, ready to review and send — not a generic chatbot script.
What’s included
Three channels, all live out of the box — no pending approvals, no manual steps to keep the data flowing.
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Live
Email (any provider)
Connects via IMAP to Gmail, Outlook, Zoho, or your own domain’s email — not locked to one provider. Triages messages into urgent / can-wait / already-resolved, and drafts a ready-to-send reply for each one.
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Live
Website live chat
A lightweight chat widget you paste into your own site (the same kind of chat you see on gelka.co). Visitors get an instant, on-brand reply without ever leaving your page.
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Live
Telegram
Telegram’s official Bot API needs no business approval — you create a bot with @BotFather and paste one token into the config. Messages flow in and get triaged the same way as email.
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Live
SLA red-flag alerts
Flags any conversation that’s crossed your defined response-time threshold, so nothing quietly ages past the point of being recoverable.
How installation works
Runs on your own Claude Code account — nothing is hosted by Gelka, and nothing about your customer data passes through our servers. Every step below is something you can follow yourself with the written guide, no developer required.
Unzip the kit into your Claude Code projects folder
After purchase you get instant-support-kit.zip with the agent configuration, setup script, and a written guide.
Run the setup script
A guided script checks your Claude Code environment and confirms the agent loads correctly before you connect anything.
Connect your email
Enter your email address and an app password (the guide shows exactly where to generate one, for Gmail, Outlook or any IMAP provider). Takes about 10 minutes.
Paste the website chat widget
Copy one small snippet of code into your site’s HTML (works with WordPress, Shopify, or any site). It’s live the moment you save.
Create your Telegram bot
Message @BotFather on Telegram, follow the two prompts it gives you, and paste the token it hands back into the kit’s config file. Takes under 5 minutes, no approval wait.
Tune the tone and SLA
Adjust a config file with a few example replies in your voice, and set your target response-time window for the red-flag alerts.
Need WhatsApp or Instagram covered too?
Those run through Meta’s business approval process and work best as a managed setup, not a self-serve download. Book a free call and we’ll set it up with you.